Login failure

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TCD Hummelo
Beiträge: 5
Registriert: 9. Feb 2025, 22:34

Login failure

Beitrag von TCD Hummelo »

Since 24-01-2025 nobody can login anymore. After filling in username and password the following message appears: The field Username is empty.
We have never had any problem after installing Admidio in september 2021.
Please help us, so our 890 members can login again.

link to out membership site:
https://tcd-hummelo.nl/admidio/adm_program/overview.php

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fasse
Administrator
Beiträge: 6220
Registriert: 12. Nov 2005, 16:06

Re: Login failure

Beitrag von fasse »

Did something changed at Server? New PHP version?

First thing is to try an update to the current version of Admidio.
TCD Hummelo
Beiträge: 5
Registriert: 9. Feb 2025, 22:34

Re: Login failure

Beitrag von TCD Hummelo »

I tried to update to new version but that was not possible as the same problem occurred, I had to login and got back that field Username was empty
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fasse
Administrator
Beiträge: 6220
Registriert: 12. Nov 2005, 16:06

Re: Login failure

Beitrag von fasse »

Ok, you could not update because you must insert username and PW to upgrade, right?
TCD Hummelo
Beiträge: 5
Registriert: 9. Feb 2025, 22:34

Re: Login failure

Beitrag von TCD Hummelo »

yes that is correct
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fasse
Administrator
Beiträge: 6220
Registriert: 12. Nov 2005, 16:06

Re: Login failure

Beitrag von fasse »

That is very Strange. So you have the Same behavior with the newest version.

Do you have a link to your Installation?
TCD Hummelo
Beiträge: 5
Registriert: 9. Feb 2025, 22:34

Re: Login failure

Beitrag von TCD Hummelo »

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fasse
Administrator
Beiträge: 6220
Registriert: 12. Nov 2005, 16:06

Re: Login failure

Beitrag von fasse »

I checked you password forgotten formular and this has also a strange behavior. So I think that with your server configuration all html forms doesn't sent their data to the server. Could you please check your php configuration if these parameters are set correctly: post_max_size, upload_max_filesize they should have a value > 1
TCD Hummelo
Beiträge: 5
Registriert: 9. Feb 2025, 22:34

Re: Login failure

Beitrag von TCD Hummelo »

we found the reason of the error and now it is solved, we everybody can login again.
Thanks for the support.
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fasse
Administrator
Beiträge: 6220
Registriert: 12. Nov 2005, 16:06

Re: Login failure

Beitrag von fasse »

What was the Problem?
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